Returns & Exchanges

How do I return an item?

• Before returning any merchandise, please email or call our office at 916-716-4615 for an authorization number. Our hours of operation are Monday-Thursday, from 8:00am-5:00pm PST and Friday, from 8:00am-12:00pm PST. This authorization number should be included with your returned merchandise.
 
 • Returned items must be new and in the original factory packaging.
 
• All returns must be made within 30 days of delivery.
 
• Shipping charges will not be refunded.
 
• Any earpiece that fits inside the ear is not returnable.


• No returns or exchanges on Special Order Items. This includes, but is not limited to two-way radios, repeaters, quantities of 10 or more on any item, manufacturer only items. If you have any questions, please reach out prior to making your purchase. 

 
Please ship returns to:
Commtac Returns [Authorization #]
2701 Del Paso Road
Suite 130-46
Sacramento, CA 95835
916-716-4615